Delivery.

Where we deliver

To addresses in the United Kingdom. We are not yet able to send abroad. Flowers, weddings and commissions are delivered or installed by arrangement, as agreed when you book.

What it costs

One delivery charge for each order, whatever is in it, and the same charge for each delivery of a Standing Order. It is shown on the payment page, beside your order, before you pay.

When it leaves us

• Coffee. Roasted for your order, then packed. It usually leaves us within five working days of your order.
• The Standing Order. Each delivery leaves on the day shown in your account. Your first is dated when you order, and each after it follows the rhythm you chose.
• Silk scarves. Packed by hand and usually sent within two working days.
• Pre-orders. A scarf marked as a pre-order is sent as soon as it arrives with us, in the week stated on its page and in your confirmation.

We do not send at weekends. An order that would leave on a Saturday or Sunday leaves on the Monday.

How it travels

By Royal Mail, to the address you give at the checkout. Once it has left us, Royal Mail usually delivers within a few working days. If nobody is in, Royal Mail leaves a card saying where to collect it.

If something goes wrong

If your order has not arrived within ten working days of leaving us, or arrives damaged, please telephone us on 07818 767068 or email studiogallimore@gmail.com. We will find it, send another, or refund you. What happens if something arrives damaged, or you change your mind, is set out on Returns.