Privacy.

Last updated 2 October 2026.

Who we are

Studio Gallimore is a home and lifestyle studio in Warwickshire. We are responsible for the personal information described here. To ask about it, or to use any of the rights below, telephone us on 07818 767068 or email studiogallimore@gmail.com.

What we keep, and why

When you order

Your name, email address, telephone number and delivery address, what you ordered, what you paid and when. We use them to prepare and send your order, to write to you about it, and to keep the records of the business that the law requires. If you send something to someone else, we keep their name and address with your order, only to deliver it.

Your card details are entered on Stripe’s payment page and go straight to Stripe. We never see or keep them. We keep only the type of card and its last four digits, so that a payment can be found again.

A Standing Order

The same, together with the size, grind and rhythm you chose and the date of each delivery and payment, so that each box arrives when it should and you can change, pause or stop it from your account.

Your account

There is no password. You sign in with a link we email you, which works once and for twenty minutes. Once you are in, a cookie keeps you signed in on that device for up to sixty days, or until you sign out. We keep a record of when links were made and used, to keep your account secure.

Enquiries

If you write to us, telephone us or enquire through this site, we keep what you tell us, usually your name, email address, telephone number and what you have in mind, to answer you and, if you go ahead, to plan and carry out the work.

The studio’s letter

If you ask for our letter at the foot of any page, we keep your email address, the date, the page you were on and the sentence you were shown, to send you the letter. Every letter carries a link to leave the list, and you can also ask us by email or telephone.

Prize draws at our events

If you enter a draw, we keep your name, email address, telephone number and the interests you ticked, to run the draw, to telephone the winner and, as the entry form says, to write to you now and then about what you ticked. You can ask us to stop at any time.

Wedding photographs

Photographs of weddings we have done the flowers for appear in our gallery, sometimes with the couple’s names and the month. If one of them is yours and you would like it taken down, tell us and we will remove it.

Visits to this site

We count visits with Vercel Web Analytics, which uses no cookies and does not identify you. It records which pages are viewed, the site that sent you, the country, and the kind of device and browser. Before anything is sent, we remove anything after the page address that could belong to you, such as an order reference, and we do not count the pages of your own account.

The law we rely on

• Orders, Standing Orders and your account: to carry out our contract with you.
• The records of the business: because tax law requires us to keep them.
• Enquiries: to take the steps you ask for before any agreement is made.
• The studio’s letter: your agreement, which you can withdraw.
• Prize draws, and writing to you about what you ticked: your agreement, which you can withdraw.
• Counting visits, keeping the site secure and showing wedding photographs: our legitimate interest in running and showing the studio’s work, which we have weighed against your privacy. You can object at any time.

Cookies

This site sets one cookie, and only when you sign in to your account, to keep you signed in. The homepage also remembers, for the length of your visit and inside your own browser, that you have already seen its opening, so that it does not play again; that is never sent to us. There are no advertising or tracking cookies, so there is nothing to accept. Stripe sets its own cookies on its payment page, as its own policy describes.

Who else handles it

A few companies help us run the shop. Each handles your information only to do its part, under a contract with us.

• Stripe, which takes payments.
• Vercel, which hosts this site and counts visits.
• Neon, which holds our records, on servers in London.
• Resend, which sends our emails.
• Royal Mail, or the carrier we use for your parcel, which receives the name and address on it.

Some of these companies are based in the United States. Where your information leaves the United Kingdom, it is protected by the safeguards UK law requires, such as the UK Extension to the EU-US Data Privacy Framework or contract terms approved for the purpose. We do not sell your information, and we do not pass it to anyone for their own marketing.

How long we keep it

• Orders and payments: six years from the end of the financial year they fall in, as tax law requires.
• Your account and Standing Order: while you have them. If you ask us to close your account, we remove everything we are not required to keep.
• Enquiries: no longer than we need to answer you and, if you go ahead, to do the work.
• The studio’s letter: until you leave the list. We keep a note that you left, so that you are not added back by mistake.
• Prize draw entries: until you ask us to stop writing to you.

Your rights

You can ask for a copy of what we hold about you, and for it to be corrected, deleted, or used more narrowly or not at all. You can ask for what you gave us in a form you can take elsewhere, and you can withdraw your agreement wherever we rely on it. We will answer within a month. If the law requires us to keep something, such as the record of a payment, we will tell you.

If you are unhappy with how we have handled your information, please tell us first. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

Changes

If this notice changes, the new version will be here, with its date.