Terms.

Last updated 25 September 2026.

Who we are

This website is run by Studio Gallimore, Warwickshire. You can telephone us on 07818 767068 or email studiogallimore@gmail.com about anything here.

What these terms cover

Everything you buy on this website: our coffee, The Standing Order and our silk scarves. Flowers, weddings, Everlasting commissions, photography, prints to order and events are agreed with you in writing when you book, and those written terms apply to them instead.

Ordering

When you pay, you are offering to buy. The contract between us is made when we send the email confirming your order. If we cannot accept an order, for instance because the last of an edition has gone, we tell you and refund you in full straight away.

Our scarves are made in limited editions of six. A scarf is held for you for half an hour while you pay, and released if the payment is not made, so an edition is never sold twice over.

Prices and payment

Prices are in pounds sterling and are the prices you pay. The delivery charge is shown on the payment page before you pay. Payment is taken by Stripe when you order; we never see or keep your card details.

The Standing Order

A Standing Order is coffee sent at the rhythm you choose, charged for each delivery. The first payment is taken when you order, and each after it at the same rhythm, a few days before that delivery leaves us. From your account you can see what is coming, skip a delivery, pause, change the size, grind, address or rhythm, or stop, each until the day that delivery goes to the roaster. There is no minimum term and no notice to give. If a payment fails, you are told, so that you can put it right before that delivery is roasted.

Pre-orders

A scarf marked as a pre-order is paid for when you order and sent as soon as it arrives with us, in the week stated. If it is delayed, we tell you and you may cancel for a full refund. You can cancel a pre-order at any time before it leaves us.

Delivery

We deliver to addresses in the United Kingdom. When things leave us, and what to do if a parcel goes astray, is on Delivery. The goods are yours, and your responsibility, once they are delivered to the address you gave.

Changing your mind, and faults

You have fourteen days from delivery to cancel for any reason, and the full protection of the law if something is faulty or not as described. How both work, including a cancellation form, is on Returns.

Looking after what you buy

Coffee is at its best within a few weeks of the roast. Silk wants washing by hand in cold water, drying flat out of the sun and a cool iron, as the care notes with each scarf describe. Photographs show each design as faithfully as a screen allows; the silk itself may differ slightly in colour.

Our responsibility to you

If we do not keep to these terms, we are responsible for loss or damage you suffer that was a foreseeable result of it. We are not responsible for loss that was not foreseeable, or for loss to a business. Nothing here limits our responsibility where the law does not allow it to be limited, including for death or injury caused by our negligence, for fraud, or for your rights as a consumer.

Your information

How we use what you give us is set out in our privacy notice.

If there is a problem

Please telephone us on 07818 767068 or email studiogallimore@gmail.com first; almost everything can be put right in a conversation. These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you may also bring a claim in the courts there.

Changes to these terms

We may update these terms from time to time. The terms that apply to an order are the ones shown here when you placed it.